HEFAMAA Hosts AMLSN and GMLD Lagos Leadership on Regulation and Service Delivery

Medical Laboratory Science stakeholders in Lagos, under the leadership of the AMLSN Lagos State Chairman, Comrade Kabiawu Gbolahan held a stakeholders engagement with the Permanent Secretary of the Health Facility Monitoring and Accreditation Agency (HEFAMAA) at Alausa, Ikeja…

On December 24, 2025, representatives of the Medical Laboratory Science profession in Lagos met with the Permanent Secretary of HEFAMAA, Dr. (Mrs) Idowu Abiola, at TISCO House, Alausa. The conversation focused on everyday issues members face: registration, renewals, inspections, and how to avoid unnecessary problems with regulators.

The meeting started shortly after 2pm, following an apology for the delay due to overlapping engagements. From the outset, the atmosphere was open and practical. Introductions were made, and the purpose was clearly stated: improve working relationships, review areas that need strengthening, and ensure members are better informed and protected while complying with Lagos State regulations.

Renewals and Letters of Good Standing
One of the clearest points from the discussion was that facility renewal is now fully online. The Permanent Secretary emphasized that the Letter of Good Standing (LOGS) is important and remains a key requirement.

While freedom of association exists, members were advised that getting LOGS through the Association is often more cost-effective and supportive in the long run, especially when welfare and professional guidance are factored in. She encouraged early registration to avoid portal congestion and reminded members that HEFAMAA’s official call lines are available when issues arise.

A strong note was also sounded:
Any facility not properly registered risks closure by 2026.

Common Mistakes Members Make
HEFAMAA officials shared observations from the field. According to them, many applications fail not because members don’t start the process, but because they don’t complete it.

Issues frequently seen include:
▪️wrong phone numbers or emails entered during registration
▪️stopping once “Congratulations” appears online without finishing the process
▪️reliance on fake agents
▪️not knowing the login details during inspection
▪️unqualified personnel found collecting samples

HEFAMAA clarified that the Agency has no registered agents or franchises and encouraged members to deal directly with them. They also advised that new facilities should be properly assessed before submission, as some fall short of required standards on inspection.

Regulation, Partnership, and Fairness
It was agreed that the regulation should be balanced and data-driven. While private facilities are often in focus, the need for oversight in the public sector was also raised. The importance of mentoring members and strengthening self-regulation within the profession featured strongly.

There was also a call for closer collaboration, including training designated persons who can help members navigate the registration process correctly. Updated inspection checklists were requested so accurate information can be shared widely.

Inspections, LAWMA, and QR Codes
Concerns about alleged weekend inspections were addressed. HEFAMAA clarified that routine operations do not occur on Saturdays, except in cases involving investigations such as night trading.

On waste management, it was explained that LAWMA requirements involve proper agreements and weighing of waste, and further engagement is needed to clarify grey areas.

Members also asked about QR codes now displayed in facilities. HEFAMAA explained that the codes serve as a feedback tool for both complaints and recommendations and will also be used for facility ranking. Beyond that, they help the public confirm that a facility is government-registered.

Looking Ahead

HEFAMAA shared plans to decentralise operations, including a branch in Ajah, to improve access and response time. Contact channels were exchanged to ensure faster communication when issues arise, and the meeting ended with mutual assurances of continued engagement.

In Simple Terms

▪️ Registration and renewal are now fully online, finish the process properly
▪️LOGS is not something to joke with
▪️Avoid agents; deal directly with HEFAMAA
▪️Unregistered facilities risk closure by 2026
▪️QR codes are for transparency, not punishment
▪️Ask questions early and use official channels

By Adeleke O. Olaoluwa, State Publicity Secretary

Adeleke Olaoluwa
Adeleke Olaoluwa
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